Last updated: August 2026
This Privacy Policy explains how Tai Chi Learn ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase through our website and online video course service (the "Service"). By using the Service, you acknowledge that you have read and understood this Privacy Policy.
We collect the following categories of personal information when you interact with our Service:
- Account Information. When you create or sign in to your account, we collect your email address. We do not collect or store your password.
- Payment Information. When you make a purchase, we collect payment information. Payment processing is handled by our third-party payment provider, Creem. We do not store or process your full credit card or payment card numbers on our own servers; such information is collected and processed by Creem in accordance with its own privacy and security practices.
- Transaction Information. We collect records of your purchases and subscriptions, including the plan you purchased, the transaction amount, and the dates of purchase and renewal.
- Usage Information. We collect information about how you interact with the Service, including the lessons you view and the content you access.
- Device and Technical Information. We may automatically collect technical information about your device, browser, IP address, and network connection when you use the Service.
We use your personal information for the following purposes:
- To provide, operate, and maintain the Service, including processing your payments, fulfilling your access to and downloads of content, and managing your account and subscriptions.
- To communicate with you about your account, subscriptions, renewals, and customer support inquiries.
- To send you administrative messages related to your account, including payment receipts and notices about changes to the Service or these policies.
- To detect, investigate, and prevent fraudulent, illegal, or unauthorized activity.
- To comply with applicable legal obligations and to enforce our Terms of Service.
We may disclose your personal information in the following circumstances:
- To our third-party service providers who perform services on our behalf, including Creem for payment processing.
- When you direct us or otherwise consent to the disclosure.
- To comply with applicable law, respond to legal process such as subpoenas or court orders, or protect the rights, property, or safety of our users or others.
- In connection with a business transaction such as a merger, acquisition, or bankruptcy.
We do not sell your personal information.
We use cookies and similar technologies to operate and secure the Service. For more information, please see our Cookie Policy.
We retain your personal information for as long as necessary to maintain your account, provide you with the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your account password confidential.
Depending on where you reside, you may have the following rights with respect to your personal information:
- Right to Access and Know. You may request access to the personal information we hold about you.
- Right to Delete. You may request that we delete the personal information we maintain about you.
- Right to Correct. You may request that we correct inaccurate personal information.
- Right to Portability. You may request a copy of the personal information we hold about you, where applicable.
- Right to Opt Out of Sale/Sharing for Targeted Advertising. You may have a right to opt out of the "sale" or "sharing" of your personal information for targeted advertising. We do not currently sell or share personal information for targeted advertising purposes. If this changes, we will update this provision.
You may exercise any of these rights by contacting us using the contact details below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights.
To the extent required by applicable law (including the California Consumer Privacy Act), residents of the applicable state may exercise these rights, and we will respond to verified requests as required by law.
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us, and we will delete the information.
Your personal information may be processed and stored in countries other than the one in which you reside. We take reasonable steps to protect your information when it is transferred.
We may update this Privacy Policy from time to time. We will post the revised version on our website and update the "Last Updated" date at the top of this policy. Your continued use of the Service after any changes are posted constitutes acceptance of those changes.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: fendouxia918@gmail.com